How we can help
I want help
If you’re not feeling OK, Head to Health can help you find the best mental health support for you.
All you have to do is call 1800 595 212 to talk to a trained mental health professional.
They will ask a range of questions to understand what support may best fit your needs.
This could include being connected to:
- services such as Beyond Blue or headspace
- care at the hubs or through other more suitable services
- specialist or acute mental health services, including into emergency care.
I want to help someone else
You may want to help someone who has never felt this way before, or already has a clinically diagnosed mental health condition.
By calling 1800 595 212, Head to Health can help carers and other support people by helping you:
- recognise when to get help for someone you care about
- take the first step towards getting the best help for them
- have difficult conversations
- support someone to see a health professional
- get help for you as a carer/support person.
Anyone can call Head to Health on behalf of someone else. This includes: GPs and other mental health providers, school principals, teachers, carers, friends, family, guardians and other people who are natural supports.
You may need to get the person’s consent
If you are calling on behalf of someone else you may need to get the person’s consent. This means they have verbally given you permission to contact this service and they are available to speak with the Head to Health staff if needed.
Frequently Asked Questions
How does the service work?

Urgent Support
If you need immediate help or are at risk of harm to yourself or others call 000
For urgent support, call:
Lifeline 13 11 14
SuicideLine 1300 651 251
Head to Health
Call 1800 595 212
Monday to Friday 8.30am–5pm
(except public holidays)
If you can’t get through,
click here to request a call back.
After hours & weekends
If it is after hours and you would like to talk to someone, call:
Beyond Blue 1800 512 348
MensLine 1300 789 978
KidsLine 1800 551 800
Our Head to Health hubs are located around Victoria: Find us here

Head to Health acknowledges Aboriginal and Torres Strait Islander peoples as the traditional owners of country throughout Victoria, and their continuing connection to land, sea and community. We pay our respects to them and their cultures, and to elders both past and present.
We also recognise, respect and affirm the central role played in our work by people with lived experience, their families and/or carers.
While the Australian Government has contributed to the funding of this website, the information on this website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on this website.